Privacy Policy

At Gearbox Repair Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have as a customer or website visitor.

By using our website or services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website, request a quote, or use our services:

• Personal Information: Name, email, phone number, company name, and address.
• Equipment Information: Equipment type, make/model, photos, or technical details for service requests.
• Logistics Information: Shipping addresses, pick-up/delivery requirements.
• Website Usage Data: IP addresses, browser type, pages visited, and cookies for analytics.

2. How We Use Your Information

Your information is used strictly for business purposes, including:

• Processing service requests and quotes.
• Communicating about ongoing projects or inquiries.
• Arranging pick-up, delivery, or on-site services.
• Sending updates, invoices, or important service information.
• Improving website functionality and user experience.

We do not sell or rent your personal data to third parties.

3. Sharing of Information

We may share information only when necessary:

• Service Providers: Logistics companies, testing labs, or vendors assisting in fulfilling services.
• Legal Obligations: When required by law or to protect the rights and safety of our business and customers.
• Business Transfers: In case of mergers, acquisitions, or restructuring, customer data may be transferred accordingly.

All third-party partners are required to maintain confidentiality and protect your information.

4. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to improve user experience. These tools help us:

• Analyze website traffic and performance.
• Identify popular content and improve navigation.
• Tailor content to better serve visitors.

You can adjust your browser settings to decline cookies, but some features of the site may not function properly.

5. Data Security

We take security seriously. Measures include:

• Encrypted communication (SSL/HTTPS).
• Secure data storage and restricted access.
• Regular system updates and monitoring.

While we strive to protect data, no method of transmission is 100% secure. Clients share information at their own risk.

6. Data Retention

We retain customer data only as long as necessary:

• To complete repairs and service requests.
• To comply with legal and regulatory obligations.
• To maintain records and documentation.

After retention periods expire, data is securely deleted or anonymized.

7. Your Rights

As a customer or website visitor, you have the right to:

• Request a copy of the personal data we hold.
• Request corrections or updates to your data.
• Request deletion of your personal data, subject to legal obligations.
• Opt-out of marketing communications at any time.

To exercise your rights, contact us at info@gearboxrepaircompany.com.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in laws, services, or technology. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Email: info@gearboxrepaircompany.com
Phone: 832-917-9960
Phone: 832-235-6263
Address: Suite 900 1234 Packer Ln Stafford Tx 77477